We can all agree that the power of social proof cannot be underestimated. Social proof is the concept that others influence people's decision-making. We have previously explored what social proof is and how you can and should incorporate it into your marketing plan.
You will have no doubt seen how social proof can affect a business, whether positively or negatively. Have you ever bought something because a celebrity endorsed it, or have you read a rave review? Equally, have you had second thoughts after seeing negative feedback or a one-star review online?